Black Week from 22/11 to 29/11 Free Engraving

FAQ - Frequently Asked Questions

6) Refunds & Discounts


How quickly will I get a refund?


We normally refund money within 5-7 working days after receipt of the returned item. We apologise for any inconvenience if the process takes any longer than this. In order to speed up this process, please always make sure that your data is correct and complete in the return form.

Dealer Discount

Can I get a discount if I am a dealer/shop owner?


Yes. Dealers are very welcome to contact us at to discuss whether a discount will be possible.

Bulk Discount

Is it possible to have a discount on bulk orders?


In most cases we do not offer bulk discounts. However, please contact us at if you wish to order more than 50 pieces of an article.

Answer not found?
Use our contact form to ask us your question to the contact form