FAQ - Frequently Asked Questions

How do I look after my Gusti Leather nature product?

Your Gusti Leather nature product can be treated using beeswax or sunflower oil. Ensure that you apply a light, even coat. Test it on the corner of your item first, as it can darken the leather.

Why are there holes or scratches on the leather?

We use hides from free-range goats to create our Gusti Leather nature products. This means that the leather may have small scratches from the trees or bushes where the goats were raised, proving how natural our products are.

Why does my product look different to the one on the website?

We work with different producers and small family-run businesses. This can lead to variations in colour, tone, stitching, and inner lining. Each product is one-of-a-kind and any differences will be noted in the product description. Some of our products are also naturally dyed using poppy, saffron, and indigo which can also lead to slight variations in colour.

How can I protect my product from the rain?

Rain doesn’t usually have a negative effect on our leather products. However, we suggest protecting the bag from any unnecessary rainfall or moisture.

How do I look after my Gusti Leather studio product?

Being aware of the type of leather that your Gusti Leather studio product is made from is the first step in looking after it properly. There is a care product for every type of leather, whether it's suede, smooth leather, or rough leather, that will help keep your item soft and supple for years to come. You can find these care products in most supermarkets or shoe shops. We highly recommend using a waterproofing spray that's suitable for the leather on the product once you've unpacked it.

Why does my product look different to the product on the website?

Our Gusti Leather studio products shouldn't vary too much from the photos shown on our website. However, leather is a natural material and each hide is unique. If you have any comments or questions, please contact us at info@gusti-leather.co.uk.

How can I protect my product from the rain?

Rain doesn’t usually have a negative effect on our leather products. However, we suggest protecting the bag from any unnecessary rainfall or moisture and treating it with a care product suited to the leather type.

How do I get rid of the smell coming from my leather product?

All of our Gusti Leather nature products are tanned and oiled using plant-based materials. We recommend using your new product as much as possible to reduce the leather smell. The smell of the leather should go away within 14 days of using your item.

You could apply a beeswax-based product to the leather's surface as a short-term solution. We also recommend putting an anti-smell odor cushion in your new bag. Unfortunately, simply airing out the bag does not help reduce the smell.

What are the white marks on the surface of the leather?

You may occasionally notice small white spots or marks on your new Gusti Leather nature product. These tallow marks come from ghee, which is used in the manufacturing process. They are easy to remove. We recommend slowly heating the leather and wiping it using a clean, dry cloth.

Please note that customers are responsible for any marks that occur due to handling our products incorrectly.